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Shipping & Returns

SHIPPING POLICY

Thank you for choosing Ignite Your Peace for your shopping needs. We strive to provide you with the best shopping experience possible. Please read our shipping policy carefully to understand how your orders will be processed and delivered.
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Order Processing:
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  • After you place an order, please allow 1-3 business days for our team to process, wrap, and ship your items. We take great care in preparing your order with love and attention to detail.

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Shipping Methods:
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  • We offer various shipping options at checkout, allowing you to choose the delivery speed that best suits your needs. Shipping options and their estimated delivery times will be displayed during the checkout process.

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Delivery Responsibility:
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  • Once we have dropped off your order with the selected carrier, the delivery status is no longer within our control. We rely on trusted shipping partners to ensure the safe and timely delivery of your items.

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Lost or Stolen Packages:
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  • While we do our best to ensure your order reaches you securely, we understand that unforeseen circumstances may occur. In the event of a lost or stolen package, please contact the carrier directly to initiate a claim or investigation.

  • We are unable to replace missing or stolen packages at this time, but we are committed to assisting you throughout the process. Please reach out to our customer support team, and we will work closely with you to rectify the situation to the best of our ability.

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Shipping Fees:
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  • Shipping fees are calculated based on the shipping method selected and the destination of your order. The exact shipping cost will be displayed during the checkout process, allowing you to review and confirm before completing your purchase.

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Shipping Updates:
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  • You will receive an email confirmation with tracking information once your order has been shipped. This will allow you to monitor the progress of your delivery.

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Contact Us:
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  • If you have any questions or concerns about your order's shipping status, please don't hesitate to Contact Us.

 
Thank you for choosing Ignite Your Peace for your shopping needs. We appreciate your business!

Return & Exchange Policy

Exchanges or returns must be made within 7 days of delivery and require proof of purchase (e.g. your order confirmation email, store receipt, etc.) To be eligible for a return, your item must be in its original condition and packaging. Refunds cover the cost of the item returned and do not include shipping fees. Refunds will be issued for the cost of the item returned. Please note that shipping fees are non-refundable. If you have any questions or concerns regarding our return policy or need assistance with a return, please don't hesitate to contact our customer support team at info@igniteyourpeace.com. We are here to assist you.
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