Your questions, answered
Everything worth knowing about our candles, shipping, and gatherings — in a few calm lines.
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What are the candles made of?
100% soy wax, a lead- and zinc-free cotton wick, a glass vessel, and phthalate-free fragrance oils — vegan, cruelty-free, and hand-poured in small batches in Sanford, FL.
How long do they burn?
The 9 oz size burns 50–60 hours. For an even burn, trim the wick to ~1/4" before lighting and let the first burn reach a full melt pool.
When will my order ship?
Everything is hand-poured fresh, so orders ship within a few business days. Free shipping on orders over $70.
What is your return policy?
Every candle is backed by a 30-day promise. If your scent isn't a match, reach out and we'll make it right.
How does the subscription work?
Pick a collection and it arrives monthly — hand-poured fresh, 25% off, cancel anytime — with a Spotify playlist curated to that month's candle.
Do you offer the Mobile Candle Studio for events?
Yes. We bring a guided candle-making experience to your space for private groups and corporate events. Request a date from The Studio page.
Still have questions?
A real person reads every note. Reach out and we’ll help you find your scent.