Returns & Refunds
Shipping →Your peace matters to us — and that includes how you feel about what arrives at your door. Every order is backed by our simple 30-day promise.
Our 30-day promise
If your scent isn't the match you hoped for, or your order arrives damaged, reach out within 30 days of delivery and we'll make it right with a replacement or store credit — whichever feels better to you.
How to start
Email us at hello@igniteyourpeace.com with your order number and, if something arrived damaged, a quick photo. We'll take care of the rest — usually within 1–2 business days.
A note on used candles
Because candles are consumable, we can't accept returns on items that have been substantially burned or used, unless there's a quality or safety issue. When in doubt, reach out — we'd always rather hear from you and make it right.
Refunds
When a refund is the right fix, we'll issue it to your original payment method. Depending on your bank, it usually takes a few business days to appear on your statement.
Still have a question? We're always here at hello@igniteyourpeace.com.